How can headhunters improve the success rate of referral?

1.留住之前的候選人信息；跟候選人打電話時(shí)，我們要盡可能挖掘候選人的信息，如：姓名、電話、工作性質(zhì)、居住地址、愛好、興趣等。然后想盡辦法獲取常用的通訊方式，目的是沒有距離、輕松自然的了解候選人并達(dá)成溝通，而且不容易令其反感。

1. Retain previous candidate information; When calling a candidate, we should try our best to dig out the candidate's information, such as name, telephone number, nature of work, residential address, hobbies, interests, etc. Then try every means to obtain the commonly used communication methods. The purpose is to understand and communicate with candidates easily and naturally without distance, and it is not easy to disgust them.

2.通過微信或QQ給候選人建檔、分組；很多候選人的檔案都很簡單，只有個(gè)姓和一個(gè)電話號(hào)碼，甚連人家全名都不知道。這些是遠(yuǎn)遠(yuǎn)不夠的！對(duì)于已經(jīng)在我們手里成功的候選人，我們一定要盡可能詳細(xì)的給他做好檔案：基本信息，姓名、電話、QQ、微信、地址、年齡、生日、家庭狀況等；候選人特征，性格、愛好、宗教信仰、職業(yè)信息、經(jīng)歷背景等；分組，比如潛在候選人、意向候選人、成單候選人、忠誠候選人等。根據(jù)候選人轉(zhuǎn)介紹率等，自己建立一套分組標(biāo)準(zhǔn)。

2. File and group candidates through wechat or QQ; Many candidates' files are very simple. They only have a last name and a telephone number. They don't even know their full names. These are far from enough! For the successful candidate who has been recommended in our hands, we must make a file for him as detailed as possible: basic information, name, telephone, QQ, wechat, address, age, birthday, family status, etc; Candidate characteristics, personality, hobbies, religious beliefs, professional information, experience background, etc; Grouping, such as potential candidates, intended candidates, single candidates, loyal candidates, etc. Establish a set of grouping criteria according to the referral rate of candidates.

3.合作后對(duì)候選人致謝；做獵頭的，應(yīng)該把致謝作為合作后例行工作之一。可以當(dāng)面致謝，也可以之后通過微信或者QQ致謝，我主要是通過微信致謝，感謝他/她對(duì)我工作服務(wù)的認(rèn)可，感覺他/她對(duì)我的信任，并告知以后有什么問題可以隨時(shí)咨詢我等。

3. Thank the candidates after cooperation; Headhunters should take gratitude as one of the routine work after cooperation. I can express my thanks in person or through wechat or QQ. I mainly express my thanks through wechat to thank him / her for his / her recognition of my work service, feel his / her trust in me, and inform me that you can consult me at any time in the future.

4.候選人關(guān)懷；成功的候選人已經(jīng)是非常信任你的，所以不管在服務(wù)方面還是后期服務(wù)方面一定要做到位。多注重細(xì)節(jié)，千萬別不要就不管了，不聞不問。平時(shí)可以問問近況，這樣的話大多數(shù)的候選人會(huì)覺得溫馨，感覺自己被重視。

4. Candidate care; Successful candidates already trust you very much, so you must do a good job in both recommendation service and post service. Pay more attention to details. Don't ignore the recommendation and ignore it. Usually you can ask about the current situation. In this way, most candidates will feel warm and valued.

5.強(qiáng)化轉(zhuǎn)介意識(shí)；在整個(gè)過程中，要有意識(shí)地向候選人宣傳轉(zhuǎn)介紹。比如當(dāng)候選人要求申請優(yōu)惠，快要成單的時(shí)候，記得說一句：”這個(gè)我是沖著你這個(gè)朋友可交，為您特意申請的，希望日后身邊有朋友需能隨時(shí)介紹給我哦”。

5. Strengthen the awareness of referral; During the whole recommendation process, the candidates should be consciously promoted and introduced. For example, when the candidate requests to apply for a preferential price and is about to complete the order, remember to say: "I can pay this price for your friend. I specially apply for it for you. I hope some friends around me can introduce it to me at any time in the future.".

轉(zhuǎn)介紹4個(gè)注意事項(xiàng)：

Here are four precautions:

1.不要輕視任何一位候選人人脈的力量，并且堅(jiān)信得到轉(zhuǎn)介紹是理所當(dāng)然的事。

1. Don't belittle the power of any candidate's contacts, and firmly believe that it's natural to get referrals.

2.讓候選人在轉(zhuǎn)介紹中得到的利益多一點(diǎn)，擬訂候選人服務(wù)計(jì)劃。

2. Let the candidates get more benefits in the referral and formulate the candidate service plan.

3.讓候選人對(duì)你的服務(wù)價(jià)值了解多一點(diǎn)，這樣候選人轉(zhuǎn)介紹出去的價(jià)值也會(huì)更多，成功率也會(huì)高很多。

3. Let the candidate know more about your service value, so that the value of the candidate will be more and the success rate will be much higher.

4.服務(wù)比候選人預(yù)期的還要好一點(diǎn)，誠摯地為候選人服務(wù)，候選人滿意了才愿意給你介紹。

4. The service is a little better than the candidate expected. Serve the candidate sincerely. The candidate is willing to introduce you only when he is satisfied.

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